Hello Team!: Please remember to send any questions, suggestions, concerns or complaints directly to me. If you do not get a response from me and it is not an emergency or urgent situation in need of immediate attention-I will respond during business hours the next day. If i am out of the office please contact Phyllis- IN URGENT/EMERGENT SITUATIONS please give us 10 mins to respond then try again-if either of us do not respond please contact Kelley immediately. IF THESE SITUATIONS INVOLVE SAFETY OF ANY KIND CALL 911. IF POSSIBLE PROPERTY DAMAGE IS INVOLVED please contact Daniel (IF URGENT/EMERGENT) if the problem is NOT in need of immediate attention (NOT AN EMERGENCY) submit a maintainence request and Daniel will handle the situation by priority. Thank you so much for your time and attention folks :) I appreciate each of you! Have a great day!